VoIP
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ESI-Link
- ESI-Link joins your ESI systems together across your wide area network (WAN) or the Internet, so they operate seamlessly as one system.
- ESI systems are sharing data and instantly updating user status informationa bout employees at each of your locations.
- Just one glance at your phone tells you if a co-worker at any location is on the phone or available.
- With one touch of a programmable key, you're connected, no matter where that person's phone is located.
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ESI IP Feature Phone II
- Remote or home-based employees who require seamless access to the office phone system. Some examples are data input employees, call center agents, or work-at-home sale agents.
- Business owners and managers who want the flexibility to work remotely with full access to voice mail, ACD call centers, conferencing, and other features of the office phone system.
- Customer support representatives or employees who regularly take work home with them or whose jobs require that they be accessible outside regular business hours.
- Temporary remote workers — i.e., those who must work from home temporarily because of illness, parental responsibilities, etc.
- Companies that want to reduce expenses by reducing real estate expenses or taking advantage of lower labor costs in an alternate location.
- Companies that want to reduce long-distance charges to and from remote offices (and/or telecommuting employees).
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ESI VIP Softphone
- Zero-footprint phone — If necessary, make and receive phone calls on your PC. This is particularly useful for “road warriors.”
- Expandability — Thirty Virtual Buttons provide single-click access to extensions, mailboxes, departments, and speed-dial numbers. Each displayed button is color-coded to increase easy, at-a-glance recognition of its status.
- Easy programming — VIP Softphone offers simple drag-and-drop programming from drop-down menus.
- On-screen Esi-Check indication of network connection status — A color-coded box with the ESI logo shows you whether your network connection is providing adequate bandwidth for proper IP phone performance.
- High-quality audio — A USB headset (user-supplied) ensures quality audio communications.
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