ESI
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ESI Presence Management
- ESI’s Personal Call Routing.
- Access control.
- Documented tracking of users’ work hours and attendance history.
- Presence indication.
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ESI Communication Server
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A highly advanced, expandable phone system with extensive, unique call-handling features.
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A tremendously flexible architecture that fully supports both digital- and IP-based communications.
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Superior voice mail capabilities with exceptional features and messaging options.
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A multi-level, highly customizable automated attendant for call routing.
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Automated call distribution (ACD) to maximize your callers' convenience.
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ESI IP Feature Phone II
- Remote or home-based employees who require seamless access to the office phone system. Some examples are data input employees, call center agents, or work-at-home sale agents.
- Business owners and managers who want the flexibility to work remotely with full access to voice mail, ACD call centers, conferencing, and other features of the office phone system.
- Customer support representatives or employees who regularly take work home with them or whose jobs require that they be accessible outside regular business hours.
- Temporary remote workers — i.e., those who must work from home temporarily because of illness, parental responsibilities, etc.
- Companies that want to reduce expenses by reducing real estate expenses or taking advantage of lower labor costs in an alternate location.
- Companies that want to reduce long-distance charges to and from remote offices (and/or telecommuting employees).
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ESI VIP Softphone
- Zero-footprint phone — If necessary, make and receive phone calls on your PC. This is particularly useful for “road warriors.”
- Expandability — Thirty Virtual Buttons provide single-click access to extensions, mailboxes, departments, and speed-dial numbers. Each displayed button is color-coded to increase easy, at-a-glance recognition of its status.
- Easy programming — VIP Softphone offers simple drag-and-drop programming from drop-down menus.
- On-screen Esi-Check indication of network connection status — A color-coded box with the ESI logo shows you whether your network connection is providing adequate bandwidth for proper IP phone performance.
- High-quality audio — A USB headset (user-supplied) ensures quality audio communications.
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ESI 48-Key Feature Phone
The 48-Key Feature Phone has a sealed membrane below the keys — to make it virtually spill-proof; and the sturdy four-position angled base lets it fit on any desk or counter space so you can easily see the status of the display and keys. Each ESI desktop phone also can be wall-mounted. Backlit displays are available.
