The biggest problem for the phone service after a hurricane is the loss of commercial power.
First you will need to contact your phone service provider and arrange and setup call forwarding.
This will allow you to forward calls offsite to a cell phone in the event you cannot access your office or you have no power for an extended period.
If you normally use the phone system to forward calls after hours this will not work if the phone system has no power so it will be necessary to contact your service provider
During the storm, there will be power surges and power spikes.
It is recommended to disconnect the phone system and any other electronic appliances from the power grid.
Your ESI system is generally powered thru a battery backup, or UPS, which may be a labeled Tripp light, Minuteman or APC that is either mounted on the wall or on the floor below the ESI phone system. There will be a power button on the UPS, toggle this to OFF position and unplug this unit from the wall outlet. Please note that your telephones will not work without power, once power is restored, plug the cord into the wall outlet and toggle the UPS power button to the ON position, the ESI telephone system may take as long as 10 minutes to completely boot up.
If you are using a generator make sure you use a line conditioner before connecting it to the ESI phone system, most battery backups also include line conditioners.
Bestcom will be closed as soon as a hurricane warning goes into effect and we will reopen when the authorities say it is safe to return to work.
We will have a technician on call to help with any phone issues if needed.
561-681-9900
Plano, Texas, June 18, 2009 — Estech Systems, Inc. (ESI) and Broadvox today announced that interoperability certification has been achieved with ESI Communications Servers and Broadvox SIP Trunks. ESI joins the growing list of companies whose products have completed the rigorous certification process, providing more opportunities for customized solutions for businesses — whether small, medium, or enterprise-class.
Broadvox GO! SIP Trunking, used in conjunction with ESI Communications Servers, delivers an affordable and scalable IP communications solution. ESI Communications Servers are compact and powerful, delivering standards-based technology in a flexible, easy-to-use, and cost-effective package.
“ESI and Broadvox work to provide customers the opportunity to choose when and just how much IP technology is right for their business,” said Pete Sandrev, Broadvox’s Vice President of Customer Experience. “Both Broadvox and ESI strive to deliver cost-effective solutions to their customers who are ready for the communications functionality and flexibility enjoyed by businesses that migrate to IP communications.”
“ESI is excited to receive certification from an industry leader like Broadvox,” said Doug Boyd, ESI’s President and Chief Operating Officer. “Throughout the development of our SIP trunking capabilities, ESI engineers have been working closely with Broadvox to successfully complete the extensive certification process to ensure ‘real-world’ system operation. Broadvox is an acknowledged ITSP leader with a robust network, and we are confident that our customers will appreciate the unparalleled services available from Broadvox.”
Customers select the ESI Communications Server which meets their needs now and for years to come. ESI Communications Server models, from the ESI-1000 to the ESI-50, vary primarily by their call-handling capacity, so IP communications solutions are available to companies ranging in size from SMBs to enterprises. ESI Communications Servers are fully flexible platforms that can support both digital technology and IP-to-the-desktop in any combination.
The Broadvox GO! SIP Trunking product line provides for business continuity during a crisis or company growth and unlimited geographical distribution to eliminate or reduce the number of PRIs and branch-office PBXs. With unlimited local and long-distance calling, as well as discounted toll-free and international calling, GO! SIP Trunking includes DIDs, E911, Local Number portability that allows businesses to keep their current phone numbers, and Enhanced Local Numbers. Broadvox connectivity options include DSL, T1, and DS3.
Founded in 2001, Broadvox is a worldwide leader in providing integrated managed VoIP services to SMB, enterprise, and carrier customers. It has deployed one of the largest full-featured global VoIP networks and is trusted by more than 160 telecommunications carriers, CLECs, ISPs, and over 1,000 enterprises to terminate and originate over 8,000,000,000 minutes annually. The Broadvox Network Operations Center provides the reliability, security, and quality of service required by the world’s most discriminating customers. Broadvox offers SIP Trunking, SIP origination and termination services, and hosted communications solutions. Broadvox is headquartered in Dallas, Texas.
For more information about Broadvox, visit www.broadvox.com.
ESI (Estech Systems, Inc.) designs and manufactures business communications systems and components. ESI’s systems offer advanced technological design and ease-of-use, yet are very cost-competitive. The product line includes ESI Communications Servers, which support both digital and IP technologies in any desired combination. ESI’s business communications systems are sold through hundreds of factory-trained Certified Resellers. Founded in 1987, ESI is a privately held corporation with headquarters in Plano, Texas. Any registered trademarks or trade names mentioned herein are the property of their products’ or services’ respective owners. ESI communications systems are protected by various U.S. Patents, granted and pending. Product details are subject to change without notice.
For more information about ESI and its products, visit www.esi-estech.com.
The new trucks are Chevrolet City Express mini vans; they are equipped with wire shelves in the rear of the van to allow for organized and efficient storage as well a Kargo Master ladder rack to accommodate two work ladders mounted on top of the vehicle.
We are getting 26 miles to a gallon which is vast improvement from the 15 mile per gallon pickup trucks they replaced. Many thanks to Ace at Ace Custom Signs for the window tinting and graphics.
Our team has worked collaboratively to design a website that is easy for our existing customers to find information on our products as well as providing a vibrant experience for anyone searching for the equipment and services that we provide.
For existing Bestcom customers the mobile-friendly website design provides sections with online support, helpful tips and user guides for using Panasonic and ESI digital, IP and cloud- based phone systems.
For all visitors we have sections that explain all of the equipment and services provided by Bestcom to include:
VOIP
Computer Integration
Voice and Data networks
Cabling design, installation, testing and certification
Paging and Background music systems
Premise based phone systems
Cloud based PBX
Refurbished phone systems
Service and maintenance agreements
24 hour emergency service
Thanks go out to Steven Spencer from www.thewebsitesupply.com for his company’s help with the layout design and implementation of our new website.